Cookies Policy

Information about how we use cookies and similar tracking technologies.

Last updated:

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to the website owners. Cookies allow websites to recognize your device and remember certain information about your visits, such as your preferences and settings.

Cookies set by the website owner are called "first party cookies." Cookies set by parties other than the website owner are called "third party cookies." Third party cookies enable third party features or functionality to be provided on or through the website, such as advertising, interactive content, and analytics. The parties that set these third party cookies can recognize your computer both when it visits the website in question and when it visits certain other websites.

2. Why We Use Cookies

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our website. Third parties serve cookies through our website for advertising, analytics, and other purposes.

The specific types of first and third party cookies served through our website and the purposes they perform are described below:

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are strictly necessary to provide you with services available through our website and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the website to you, you cannot refuse them without impacting how our website functions. You can block or delete them by changing your browser settings.

  • Session management cookies that remember your login status
  • Security cookies that help protect against fraudulent activity
  • Load balancing cookies that ensure website stability
  • User preference cookies that remember your language and region settings

3.2 Performance and Analytics Cookies

These cookies are used to collect information about traffic to our website and how users interact with our website. The information gathered does not identify any individual visitor. The information is aggregated and therefore anonymous. It includes the number of visitors to our website, the pages that referred them to our website, the pages that they visited on our website, what time of day they visited our website, whether they have visited our website before, and other similar information.

We use this information to help operate our website more efficiently, to gather broad demographic information, and to monitor the level of activity on our website. We use analytics services provided by reputable third parties for this purpose.

3.3 Functionality Cookies

These cookies are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences. These cookies also remember your learning progress and settings within our educational platform, allowing you to continue where you left off.

  • Cookies that remember your display preferences
  • Cookies that track your learning progress
  • Cookies that store your completed lessons and achievements
  • Cookies that remember form data you have previously entered

3.4 Targeting and Advertising Cookies

These cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.

4. How Long Cookies Stay on Your Device

The length of time a cookie will stay on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.

Our cookies have the following retention periods:

  • Essential cookies: Duration of your session or up to 24 hours
  • Analytics cookies: Up to 2 years
  • Functionality cookies: Up to 1 year
  • Advertising cookies: Up to 90 days

5. Managing and Deleting Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.

To manage cookies in common browsers, follow these links:

  • Chrome: Settings, Privacy and security, Cookies and other site data
  • Firefox: Options, Privacy and Security, Cookies and Site Data
  • Safari: Preferences, Privacy, Manage Website Data
  • Edge: Settings, Privacy, search, and services, Cookies and site permissions

Please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in our Privacy Policy.

6. Cookies and Our Learning Platform

When you use our English learning platform, we use specific cookies to enhance your educational experience:

  • Progress tracking cookies that remember which lessons you have completed
  • Performance cookies that store your quiz scores and exercise results
  • Preference cookies that remember your preferred learning pace and settings
  • Session cookies that maintain your logged-in status during learning sessions

These cookies are essential for providing you with a seamless learning experience and allowing you to track your progress over time.

7. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website, deliver advertisements on and through the website, and so on. These third-party cookies are governed by the respective privacy policies of the third parties.

We work with trusted partners who provide services such as:

  • Website analytics and performance measurement
  • Content delivery and optimization
  • Security and fraud prevention
  • Payment processing services

8. Do Not Track Signals

Some browsers incorporate a Do Not Track (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time.

Our website does not currently respond to DNT browser signals or mechanisms. However, you can still manage your cookie preferences using the methods described above.

9. Updates to This Cookies Policy

We may update this Cookies Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookies Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookies Policy indicates when it was last updated.

10. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us at:

Comfortartcandle
8255 Ave. Mountain Sights #150
Montréal, QC H4P 2B5, Canada
Phone: (514) 509-4242
Email: support@comfortartcandle.world

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